£19,760 Average salary at age 20
£35,880 Average Salary
29 Average hours per week


Company secretaries (excluding qualified chartered secretaries) file and maintain company records, translate notes and dictation into typewritten form and perform other clerical tasks within commercial organisations.

Main Tasks

  • Opens, sorts, distributes and files correspondence (both hard copy and electronic);
  • Uses appropriate software to produce correspondence, memoranda, reports, presentations and other documents from drafts, handwritten copy or by transcribing dictation;
  • Deals directly with routine correspondence;
  • Files and retrieves documents, sets up and maintains filing systems and reproduces copies of documentation as required;
  • Keeps appointments diary, makes travel arrangements and arranges conference and other functions;
  • Arranges meetings, circulates agenda and other meeting documents, attends meetings, and takes and prepares minutes;
  • Answers, screens, handles and directs telephone requests and enquiries, takes messages and forwards to the appropriate member of staff;
  • Undertakes reception responsibilities by greeting visitors and arranging refreshments;
  • Ensures office supplies such as stationery and equipment are maintained.


There are no minimum academic requirements, although entrants to professional secretarial courses typically require GCSEs/S grades. NVQs/SVQs in Administration are available at Levels 2, 3 and 4.

UK Prospects

29000 Workforce Size
18.66% Predicted decline 2024 - 2027
2893 Predicted Replacement 2024 - 2027

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