£14,040 Average salary at age 20
£22,360 Average Salary
38 Average hours per week


Telephone salespersons obtain, receive, process and record telephone orders for goods and services.

Main Tasks

  • Learns about the product(s)/service(s) to be sold;
  • Telephones potential customers, explains purpose of call, discusses their requirements and advises on the goods/services being offered;
  • Quotes prices, credit terms and delivery conditions and records details of orders agreed;
  • Receives orders for goods/services by telephone and records relevant details;
  • Arranges despatch of goods and services, information and/or brochures to customers;
  • Maintains record of sales statistics, customers contacted and changes to customer details.


Academic qualifications may be required. Training is typically received on-the-job, supplemented by short courses in practical skills. NVQs/SVQs in Selling are available at Levels 2 and 3.

What Telephone salespersons studied in higher education

A text alternative for this canvas pie chart is provided in the data table below
What Telephone salespersons studied in higher education
Occupation Percentage Value
(L4) Social policy1
(L7) Human & social geography1
(W2) Design studies7
(L3) Sociology3
(C1) Biology1
(H3) Mechanical engineering1
(F1) Chemistry1
(C8) Psychology5
(W1) Fine art1
(F7) Science of aquatic & terrestrial environments1
(W3) Music4
(F8) Physical geographical sciences1
(W8) Imaginative writing1
(V4) Archaeology1
(W6) Cinematics & photography3
(Q3) English studies5
(L2) Politics2
(K1) Architecture1
(R4) Spanish studies1
(R1) French studies1
(N5) Marketing2
(W4) Drama3
(M1) Law by area1
(M2) Law by topic1
(N8) Hospitality, leisure, sport, tourism & transport3
(B9) Others in subjects allied to medicine2
(P5) Journalism3
(V5) Philosophy1
(L1) Economics1
(I6) Games1
(N1) Business studies11
(L5) Social work1
(X1) Training teachers1
(N4) Accounting1
(C6) Sport & exercise science3
(P3) Media studies3
(N2) Management studies2
(V1) History by period3
(N3) Finance1
(H6) Electronic & electrical engineering1
(L6) Anthropology1
(I1) Computer science5

UK Prospects

21700 Workforce Size
1.53% Predicted decline 2024 - 2027
4290 Predicted Replacement 2024 - 2027

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